Privacy Policy

Who We Are

Momentum Volleyball is operated by Momentum Volleyball Inc. (“Momentum”, “we”, “our”, or “us”). Our offices are located in Ontario, Canada.

This Privacy Policy explains how we collect, use, store, and protect personal information through our website, registration systems, mobile applications, including the Momentum Leagues app and Momentum Media app, communications platforms, and related services.

Information We Collect

We may collect personal information including:

Name

Email address

Phone number

Mailing address

Emergency contact information

Date of birth or age category

Program registration details

Payment and transaction information

Team, league, or participant information

Communications preferences

Device information, app usage information, IP address, browser type, and analytics data

Information may be collected when you:

Register for programs, leagues, camps, clinics, or events

Create an account

Use our website or mobile applications

Subscribe to communications

Complete forms or surveys

Contact us directly

Participate in leagues, media platforms, or digital engagement activities

Cookies and Tracking Technologies

Our website and mobile applications may use cookies and similar technologies to:

Maintain login sessions

Remember user preferences

Improve website and app functionality

Analyze traffic and usage trends

Support registration and user experience improvements

Monitor application stability and performance

Examples may include:

Temporary cookies to determine browser compatibility

Login cookies that remember your session

Preference cookies for display settings

Analytics and performance tracking technologies

You may disable cookies through your browser settings, although some portions of the website or applications may not function properly.

Embedded Content and Third-Party Services

Our platforms may include integrations or embedded services from third-party providers including:

Registration and scheduling systems

Payment processors

Social media platforms

Video and media hosting providers

Analytics providers

Communication and marketing platforms

Mobile app infrastructure providers

These third-party services may collect information according to their own privacy policies.

How We Use Your Information

We may use your information to:

Process registrations and payments

Manage leagues, teams, camps, clinics, and programs

Operate mobile applications and digital platforms

Communicate schedules, updates, announcements, and program information

Provide customer service and participant support

Improve our services, applications, and user experience

Maintain participant safety and operational records

Send marketing or promotional communications where permitted

Comply with legal and regulatory obligations

Who We Share Your Information With

We do not sell your personal information.

We may share information with trusted third-party providers that support our operations, including:

Registration and payment providers

Website and hosting providers

Email and communication platforms

Analytics and reporting providers

Mobile application and infrastructure providers

Technical support providers

Information may also be disclosed where required by law or where necessary to protect the safety, rights, or property of Momentum Volleyball, participants, or others.

Data Retention

We retain personal information only as long as necessary for operational, legal, accounting, safety, or administrative purposes.

For users with accounts on our platforms:

You may view or update your information where applicable

Administrators may access account information to support operations and customer service

Your Rights

Depending on applicable privacy laws, you may have the right to:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your information

Withdraw consent for communications

Request an export of your stored personal information

Certain information may be retained where required for legal, financial, security, or operational reasons.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no internet-based platform or storage system can be guaranteed to be completely secure.

Children’s Privacy

Some Momentum Volleyball programs are intended for youth participants. Personal information relating to minors may be collected through parents, guardians, or authorized registrants for the purposes of participation, communication, safety, and program administration.

International Data Transfers

Some third-party platforms or service providers used by Momentum Volleyball may store or process data outside of Canada, including in the United States. By using our services, including our website and mobile applications, you acknowledge that your information may be processed in jurisdictions with different privacy laws.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to request access, correction, or deletion of your information, please contact:

Momentum Volleyball
📧 [email protected]
🌐 momentumvolleyball.ca